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Please first review our Frequently Asked Questions where we may answer your question already!

If your email relates to an existing order, please include the Order Number (#) in your enquiry.

If you would like to check the status of your order, you can do so directly by logging in (if you set up a password after placing your first order). We send a confirmation email once orders are dispatched.

If you would like to make a return, please refer to the reverse side of your Web Receipt and our Returns policy.

Contact us by email at or fill out the contact form below.

You can also contact us by post at:

Pilot Fashion
c/o Distribution Centre
Argyle House
Collingwood Road